Frequently Asked Questions

Call To Dubai is a consulting service that provides personalized advice and guidance about relocating to and living in Dubai. Our experienced team offers practical insights on lifestyle, education, real estate, business opportunities, and more.

No, Call To Dubai operates independently and is not affiliated with or endorsed by the Dubai government. All advice is based on our team’s personal experience and publicly available information.

Anyone interested in relocating to or learning more about life in Dubai can use our services. This includes families, individuals, and businesses looking to settle or operate in Dubai.

Yes, you can ask about most lifestyle, relocation, and cultural topics. However, we do not provide advice on legally controlled or restricted topics, such as crime, firearms, or gambling.

Call To Dubai was created to help individuals and families navigate the challenges of relocating to and living in Dubai. Based on firsthand experience, our team realized there was a need for personalized, accurate, and practical advice to make the transition smoother and more enjoyable.

Payments can be made securely through Stripe plaform using major credit or debit cards, paypall or other supported payment methods.

We have invested a lot into this consulting solution and every consulting call involves direct costs, thus we expect to have a fair compensation for our time and expertise.

Yes, refunds are offered for unused services (e.g., if the client did not pick up the call) or for unsatisfactory consultations after follow-up attempts to resolve the issue. Please review our Refund Policy for details.

Payments are processed in USD (US Dollars). If your bank account is in a different currency, the payment will be converted by your bank at their exchange rate.

No, the only cost is the plan you select. However, your payment provider may charge currency conversion or transaction fees if applicable.

The duration of consultation depends on the plan you choose. Most sessions plans range from 15 to 60 minutes.

Yes, you can book as many sessions as you need. Many clients find multiple sessions helpful for addressing different topics in detail.

If you miss your consultation due to mobile network issues, a dead phone battery, or any other interruption, you can always initiate the call again, provided you have sufficient consulting minutes remaining.

After ordering a consulting call, an email will be sent to your registered email address. In the email, you will find a link to the order summary page, where you can initiate the call back.

Our consultants provide far more precise and direct answers, tailored specifically to your questions. This saves you significant time compared to searching for answers online or relying on generic responses from AI tools.

This approach is designed for our clients’ convenience. We understand that some clients may not have the ability to make international calls, and calling an unknown number may lead to unexpected charges. By providing an incoming call, we ensure a seamless and transparent experience for our clients.

All consultations are provided by a team of experts who live in Dubai and have firsthand experience with the topics they discuss.

Absolutely. You are in control of the session and can ask for clarifications or change the topic at any time to ensure all your questions are addressed.

If you’re not satisfied with the consultation, you can email us with specific questions. We’ll follow up with detailed answers. If the issue remains unresolved, you may request a refund.

No, we do not provide legal or financial advice. For such matters, we have recommend list of licensed professionals, which we would be happy to sent you after call.

Yes, we take data security seriously. All personal information is handled in accordance with our Privacy Policy. We do not share your information with third parties.

No, consultations are conducted via phone, so there is no need for any special software.

Currently, we do not provide recordings of the consultations. However, your call transcript file will be send to your email after the call.

Yes, after the call, we will email you a transcript file containing all the details discussed.